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Kensington & Chelsea Citizens Advice

We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives.

Online Enquiry

Request Appointment with an adviser

You can make an enquiry online which will be handled by an adviser. We will try to contact you within 3 working days. Please note that you can only use this service if you live or work in the borough of Kensington and Chelsea.


Unemployment, rent and council tax, sickness and disability, tax credits, pensions Benefits enquiry


Bankruptcy, IVA, debt management, mortgage and rent arrears, bailiffs. Debt enquiry


Dismissal, redundancy, unpaid wages, contract changes, maternity, discrimination, unfair dismissal Employment enquiry


Eviction, deposits, repairs, finding accommodation, neighbour problems. Housing enquiry

Relationships & Family

Divorce, separation, mediation, child maintenance, bereavement. Relationships & Family enquiry


Consumer Issues, discrimination, education, health, immigration,travel. General enquiry