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Citizens Advice Kensington Chelsea

We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives.

About volunteering with us

We’re looking for people who can make a regular commitment to volunteering, have good written and verbal communication skills and a desire to help others. We provide comprehensive training and support, but applicants need to be open-minded, non-judgemental, comfortable using or learning computer systems and must be able to work effectively as part of a team.

Our typical volunteer roles are:

  • adviser
  • telephone assessor
  • information guide
  • receptionist
  • form filler

If you’re not sure whether working directly with the public is for you or if you have other skills and experience that you think we might benefit from, we welcome applications from people with an interest in:

  • administration
  • volunteer training and support
  • campaigning
  • fundraising
  • digital media, marketing and promotion.

We’re happy to discuss combining any of these activities with our other roles or creating a freestanding role for applicants who can demonstrate the right expertise.

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