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Kensington & Chelsea Citizens Advice

We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives.

Kensington & Chelsea Citizens Advice

Citizens Advice Kensington & Chelsea

We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives.

Our goal is to help everyone find a way forward, whatever problem they face. We offer advice and information on a wide range of subjects including Welfare Benefits, Employment, Housing, Consumer, Legal, Tax, Family law, Energy suppliers and Immigration & Nationality.

We’re an independent charity and part of the Citizens Advice network across England and Wales.

Corona Virus updates

We have put in place precautions following guidance released by Public Health England in relation to the outbreak of Coronavirus (COVID-19). We are continuing to support local residents by phone, email and webchat. However, to protect our clients, staff and volunteers, we have temporarily suspended our face-to-face and outreach services.

COVID-19 updates

Get help online

You can make an enquiry online by filling out one of our forms which will be handled by an adviser.

(We will try to contact you within 3 working days).

Make an online enquiry

COVID-19 vaccination scam alert

Some people are receiving fraudulent calls and text messages offering the COVID-19 vaccination.

Guidance on Vaccine Scams

Volunteer with us

Our highly trained volunteers come from all sorts of backgrounds and help with everything we do.

See the roles we're currently recruiting for. Could you join them?

Our volunteer opportunities

Research and campaigns

We use our clients' experience, stories and evidence to research and campaign for positive change locally and nationally.

Support our national campaigns

Easter Opening Hours

Please note that we will be closed on Friday 2nd and Monday 5th April and will not be able to respond to your enquiries made by email or telephone.

We will resume normal working hours on Tuesday 6th April.

We wish you a happy Easter.

Citizens Advice Kensington & Chelsea Annual General Meeting

We would like you to join us at Citizens Advice Kensington & Chelsea’s AGM on 18th February at 6pm. The meeting will be held virtually in regards to the Covid 19 restriction. To reserve your space please email: by 12th February 2021.