Call Our Adviceline : 0808 278 7982 - Monday to Friday ( 10 AM - 4 PM )

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IMPORTANT SERVICE UPDATE

Please note that our Chelsea Theatre advice drop-in will not take place on Tuesday 4 August

due to the venue being closed for planned maintenance from 1 August to 9 August.

We apologise for any inconvenience this may cause.

If you need advice during this time, please visit our Get Advice page to explore other ways to contact us or access support.

We are Citizens Advice Kensington & Chelsea

We’re a local charity that offers free, independent, confidential and impartial advice. We support people who live, work or study in Kensington and Chelsea with benefits, housing, debt, work, immigration, family issues and the cost of living.

Free, confidential, impartial and independent advice

Call our adviceline 0808 2787982

Monday-Friday ( 10 am - 4 pm )

Find your nearest Pathfinding Hub

in person support near you
Use our online chatbot

Get online help if you cannot call or visit us

What do you need help with?

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Each button takes you to clear advice and next steps.

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Find information online

Find information online

Search the national Citizens Advice website for information on benefits, debt, housing, employment, immigration, family, consumer issues and more.

Need help with Universal Credit?

Our national Help to Claim service can help you make a new claim for Universal Credit, from opening your account to receiving your first full payment.

  • Call the helpline on 0800 144 8444
  • Call 18001 then 0800 144 8444 if you can't hear or speak on the phone – you can then type what you want to say.
  • Use the SignVideo service if you need to speak to an adviser with a BSL interpreter.