Citizens Advice Kensington & Chelsea
We provide free, confidential and impartial advice and campaign on big issues affecting people’s lives.
Our goal is to help everyone find a way forward, whatever problem they face. We offer advice and information on a wide range of subjects including Welfare Benefits, Employment, Housing, Consumer, Legal, Tax, Family law, Energy suppliers and Immigration & Nationality.
We’re an independent charity and part of the Citizens Advice network across England and Wales.
You can call us for information and advice on
0808 278 7982 (freephone)
Our phone lines are open Monday to Friday from 9am to 5pm. We are answering a lot of calls so you may have to to wait for us to answer your call, please be patient. You may find it easier to reach us between 10am to 1pm.More contact options
Corona Virus updates
We have put in place precautions following guidance released by Public Health England in relation to the outbreak of Coronavirus (COVID-19). We are continuing to support local residents by phone, email and webchat. However, to protect our clients, staff and volunteers, we have temporarily suspended our face-to-face and outreach services.
Get help online
You can make an enquiry online by filling out one of our forms which will be handled by an adviser.
(We will try to contact you within 3 working days).Make an online enquiry
COVID-19 vaccination scam alert
Some people are receiving fraudulent calls and text messages offering the COVID-19 vaccination.Guidance on Vaccine Scams
May 2021 Bank Holiday
Please note that we will be closed on Monday 3rd May and will not be able to respond to your enquiries made by email or telephone.
We will resume normal working hours on Tuesday 4th May.