Research and Campaigns

As a service, we hold a huge amount of insight and data about the problems our clients and the wider community face.

We can use this insight and data to do several things:

  • to help us research issues further

  • to influence decision-makers when creating policies and practices

  • to campaign to get decision-makers to change policies and practices

What are we currently working on?

‍ Locally : We are currently looking into digital inclusion in RBKC. Stay tuned for more information!

‍ ‍Nationally : You can find information about National Campaigns here: Our campaigns - Citizens Advice

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Take a look at some of our previous work in research and campaigns!

In May 2026,  we provided a response to the Timms Consultation. See more about the consultation here: The Timms Review - GOV.UK.

Have a look at Citizens Advice Kensington and Chelseas’ response here.

Are you interested in getting involved with Research and Campaigns at Citizens Advice Kensington and Chelsea? See how you can volunteer here.

National Data and Trends

The national Citizens Advice team collate the data and identify the trends across the country. See national data insights and trends here: Cost of Living dashboard.

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Current national campaigns

For our current national campaigns, please click here.