Our Team

Our team at Citizens Advice Kensington and Chelsea is composed of dedicated employed staff, and volunteer staff and trustees. You can learn more about our team on this page.

Voluntary Staff

Volunteer with us

We are a volunteer-led organisation. This means that we put voluntary staff at the heart of everything we do. Our voluntary staff see and support the majority of our clients and we could not achieve our mission without them. That’s why we make the commitment to give our voluntary staff a first-class volunteering experience: including providing them with support through our rigorous and nationally recognised training programme, and ensuring their commitment is rewarded through exciting social events and community activities.

Hear from Eric, one of our Adviceline Volunteers

Eric shares his experience of volunteering with Citizens Advice Kensington & Chelsea and what motivates him to support people through our Adviceline service.

Hear from Faustine, One of Our Volunteers

Faustine joined Citizens Advice Kensington & Chelsea in February, motivated by a desire to give back to her local community in a more meaningful way.

Employed Staff

  • Ann Goodger

    Chief Executive Officer

  • Matt Begg

    Head of Advice & People Development

  • Jean-Michael Jordan

    Head of Volunteering

  • Julietta Markesinis

    Partnership & Delivery Manager

  • Sasha Ward

    Quality of Advice , Case Review and Debt and Money Management Lead

  • Rosana Ordoubadi

    External Communications Officer

  • Heidi Malaj

    Operations Coordinator

  • Asta Brandes

    Training Manager

  • Evgeniya Jacobs

    Generalist Advice Supervisor and Welfare Benefits Lead

  • Sara Mayhew-Wilcox

    Generalist Advice Supervisor

  • Patricia Williams

    Generalist Advice Supervisor

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