The right help, at the right place, at the right time
The Kensington and Chelsea Advice Partnership is a collaboration between Citizens Advice Kensington and Chelsea, Nucleus Legal Advice Centre and the North Kensington Law Centre to make it easier than ever for residents of the Royal Borough of Kensington and Chelsea to access advice services.
Our services all in one place…
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The Citizens Advice Kensington and Chelsea Chatbot can help you to find an answer to common queries. Click the icon in the bottom right hand corner of this page.
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See what benefits you could be entitled to by using our free better off benefits calculator.
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For general enquiries call Citizens Advice for free on 0808 278 7982 (Monday - Friday, 10am - 4pm).
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For help making a Universal Credit application call Citizens Advice's Help to Claim line for free on 0800 144 8 444 (Monday - Friday, 8am - 6pm)
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For help with a consumer issue such as goods or services bought or sold, call Citizens Advice's Consumer Helpline for free on 0808 223 1133 (Monday - Friday, 8am - 6pm)
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For help with a debt issue scall Citizens Advice's Debt Helpline for free on 0800 240 4420 (Monday - Friday, 9am - 8pm, and Saturday 9.30am to 1pm).
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Call Nucleus on 020 7373 4005
(Monday - Friday, 10am - 4pm) -
Call North Kensington Law Centre on 020 8969 7473
(Monday – Friday, 10am to 1pm and 2pm to 5pm)
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Monday is our busiest telephones day so our services focus on taking calls. Please try Adviceline on 0808 278 7982 (Monday to Friday, 10am - 4pm)
Visit our drop in session- Citizens Advice at 37 Pembroke Road , W8 6PW (12pm to 2pm).
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Visit our drop-in session- Citizens Advice at Chelsea Theatre, SW10 0DR (12pm to 2pm).
Any issue - Nucleus at 298 Old Brompton Road, SW10 0DR (10am - 1pm).
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Debt and income issues - Nucleus at Notting Hill Community Church, Kensington Park Rd, London, W11 2ES (10am - 1pm)
Visit our drop-in session - Citizens Advice at Kensington Town Hall Customer Service Centre, W8 7NX (11am to 1pm).
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Any issue - Nucleus at 298 Old Brompton Road, SW10 0DR (10am - 1pm)
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Any issue - Citizens Advice at Kensington Leisure Centre, W10 6EX (9am to 11pm).
Get to know our services and find out how we can help you find a way forward. Click on our images below to find out more.